Privacy Policy - Flip The Contract
Effective Date: March 27, 2026
Flip The Contract LLC ("we," "us," or "our") operates the Flip The Contract platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using the Service, you consent to the practices described in this policy.
1. Information We Collect
Account Information
When you create an account or subscribe, we collect:
- Full name
- Email address
- Password (stored in hashed form)
- Phone number (if provided)
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card number, CVV, or banking details on our servers. Stripe may collect:
- Credit or debit card details
- Billing address
- Transaction history
Usage Data
We automatically collect certain information when you access the platform, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring URLs and exit pages
- Date and time of access
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process subscriptions and payments
- Send transactional emails (account confirmations, billing receipts, subscription updates)
- Respond to customer support requests
- Monitor platform usage and analyze trends to improve user experience
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Data Sharing & Third Parties
We may share your information with the following third-party service providers who assist in operating our platform:
- Stripe - payment processing and subscription management
- Supabase - database management and authentication infrastructure
- Analytics providers - aggregated usage data to improve the Service
- Email service providers - transactional and account-related communications
These providers are contractually obligated to handle your data in accordance with their own privacy policies and applicable law. We only share the minimum information necessary for them to perform their services.
We may also disclose your information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies - required for authentication, session management, and core functionality
- Analytics cookies - help us understand how users interact with the platform
- Preference cookies - store your settings and display preferences
You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data in transit
- Hashed and salted password storage
- Access controls limiting employee access to personal data
- Regular security reviews and monitoring
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking reasonable precautions to safeguard your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access - request a copy of the personal data we hold about you
- Correction - request correction of inaccurate or incomplete data
- Deletion - request deletion of your personal data, subject to legal retention requirements
- Export - request a portable copy of your data in a commonly used format
- Opt-out - unsubscribe from non-essential communications at any time
To exercise any of these rights, contact us at support@flipthecontract.com. We will respond to your request within 30 days.
7. Children's Privacy
The Service is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly.
If you believe a child under 13 has provided us with personal information, please contact us at support@flipthecontract.com.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you via email or a prominent notice on the platform.
Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@flipthecontract.com
- Company: Flip The Contract LLC
- Location: Phoenix, Arizona
By using Flip The Contract, you acknowledge that you have read, understood, and agree to this Privacy Policy.
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